Sending a message about a transaction on the Activity Center page

You can use the Activity Center page to send a message about a transaction.

To send a message about a transaction

In the Navigation menu, click or tap Transactions > Activity Center. The Activity Center page appears.
Browse or search for the transaction that you want to send a message about.
Click or tap the item.
When the details appear, click or tap Ask about transaction.
Click or tap the Message Recipient. The message automatically includes information to identify the transaction. You do not need to add transaction details to the message.
Click or tap in the Message field and enter your message.
(Optional) In online banking, click the attach file icon (). In the Open dialog box, select a file to attach to the message, and click Open.
Click or tap Send. A message appears confirming that you sent the message.
Click Close. The Conversations page appears.