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Creating a tax payment

You can use online banking and the mobile banking app to make tax payments to a local, state, or federal tax authority. Before you make an electronic tax payment, contact each tax authority individually to obtain information about their requirements and to enroll in their Electronic Funds Transfer (EFT) program.

Note:  State and federal agencies must provide the ACH instructions directly to the financial institution if they want new tax forms.

To create a tax payment

  1. In the Navigation menu, click or tap Commercial > Tax Payments. The Tax Payments page appears.
  1. In the Tax Authority drop-down list, select the tax authority that will receive the payment.
  1. The list of available payments for that authority appears. Click or tap the form. The tax form page appears.
  2. (Optional) You can enter information in the search field to find the form.
  3. On the tax form page, enter the required items. These fields will vary and can include details such as the payment amount and account routing number.
  1. Click or tap Submit to submit the payment. A message appears confirming the transaction.

Caution:  If you have insufficient funds and try to submit the payment, it won't go through. You will be prompted to change the payment amount.

Note:  Be sure to select from the proper Subsidiary record (where applicable) when making a federal tax payment (requires 9 digits in the tax ID) or state tax payments (usually requires 10 digits in the tax ID). If both state and federal tax IDs are required per the EFTPS ACH credit instructions, the tax payment page will present the user with a blank field for the state tax ID.

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