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Creating a secure message

You can create a secure message in online banking or the mobile banking app.

To create a secure message

  1. In the Navigation menu, click or tap Conversations. The Conversations page appears.
  2. Click or tap New Conversation. The New Conversation window appears.
  3. Click or tap a Recipient from the With drop-down list.
  4. In the Subject field, enter a subject.
  5. In the Message field, enter the message.
  6. (Optional) In online banking, click the Supported Attachments icon (). In the Open dialog box, select a file to attach to the message, and click or tap Open.
  7. When your message is complete, click or tap Send. Your new message appears on the Conversations page.

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