Alerts remind you of important events, warn you about the status of your accounts, and notify you when transactions occur.
When you create an alert, you specify the conditions that trigger the alert as well as the way that you receive the alert. Alert conditions vary depending on the alert type. Available alert types may vary depending on your configuration.
You do not need to be logged in for us to send the alert. Secure Message and email alerts are sent immediately when they are generated. You can choose to receive alerts in any of these ways:
An email alert contains no details about the alert, only that it has been triggered. A phone alert will provide more detail, and may also allow you to enter your voice banking credentials to access your account information on the same call.
Tip: You can specify the time to receive alerts in a telephone call or a text message.
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