System requirements

Q2 SMART uses the same login credentials and permissions as Q2central, the back-office application that supports online banking. You must have the following to use Q2 SMART:

  • A reliable internet browser. Q2 recommends Google Chrome.
  • A custom URL, as provided by Q2.
  • A valid login ID and password for Q2central, as provided by your online banking system administrator.
  • The Communication: Manage Marketing Messaging permission must be enabled for the CSR Role to which you belong.
  • An external marketing campaign must exist in Q2central. For more information, see Configuring Q2central for Q2 SMART.