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Viewing account details

For more information about changing the order of the transaction list, see "Sorting transactions".

For more information about exporting records from the transaction list, see "Exporting transaction records".

The Account Details page and the Activity Center page both include transactions. A specific transaction can appear on either page or both pages, depending on the transaction status and how you created it. You can view transactions and transaction details on the following pages:

Viewing transactions
Page Includes
Account Details All posted and pending transactions in an account, including:
  • Checks
  • Deposits
  • Transactions at branches
  • Transactions at ATMs
  • Bill payments
  • Transfers
Activity Center Transactions that you create in online banking and the mobile banking app, including:
  • Recurring transactions
  • Transfers
  • Send a check
  • Wire transfers
  • Stop payment requests
  • Address change requests
  • Check reorders
  • ACH Payments
  • ACH Receipts
  • ACH Batches
  • ACH Collections
  • ACH Pass-thru payments

To view account details

To view additional transactions

To send a secure message about an account

  1. On the Account Details page, click or tap Ask about account. The New Message window appears. The message automatically includes information about the account.
  2. Click or tap the message recipient. The message window appears.
  3. Click or tap in the Message field and enter your message.
  4. (Optional) In online banking, click the attach file icon (). In the Open dialog box, select a file to attach to the message, and click Open.
  5. Click or tap Send. The Messages page appears with your new message.

To close the Account Details page

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