Creating a stop payment request

You can request a stop payment on one or more checks. A stop payment request does not guarantee that the check or checks will be stopped. The item may have already been processed and posted to your account.

To create a stop payment request

1. In the Menu, click or tap Services > Stop Payment. The Stop Payment page appears.
2. On the Request Type tab, click or tap one of the following:
   • Single Check
   • Multiple Checks
3. On the Account tab, click or tap the appropriate account.
4. Enter all of the check information that you have for the stop payment:
   • If you selected Single Check:
     • Check Number
     • (Optional) Payee
     • (Optional) Amount
     • (Optional) Date
   • If you selected Multiple Checks:
     • Starting Check Number
     • Ending Check Number
     • (Optional) Start Date
     • (Optional) End Date
5. (Optional) On the Note tab, add a note to accompany the request, and click or tap Set.
6. Click or tap Send Request.
7. Do one of the following:
   • Click or tap Close to return to the Stop Payment page.
   • Click or tap View in Activity Center.

©2014 All rights reserved. V1