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Creating a secure message

You can create a secure message in online banking or the mobile banking app.

In online banking, you can attach a file to a message. The file can be any of the following formats:

To create a secure message

In the Menu, click or tap Messages. The Messages page appears.
Click or tap New. The New Message window appears.
Click or tap the message recipient. The message window appears.
In the Subject field, enter a subject.
In the Message field, enter the message.
(Optional) In online banking, click the attach file icon (). In the Open dialog box, select a file to attach to the message, and click Open.
When your message is complete, click or tap Send. Your new message appears on the Messages page.