Together with the Online Banking Services ("OB Services") agreement ("Agreement"), which continues to apply and is hereby ratified, confirmed and deemed incorporated herein, this addendum (the "mRDC Addendum") supplements said Agreement. The Agreement and Addendum describe both Banesco USA's ("Banesco USA" or "Bank") and your rights and obligations when using the mobile remote deposit capture service ("mRDC Service") and represents your acceptance of the conditions.
PLEASE TAKE NOTICE: ALL TERMS AND CONDITIONS OF THE AGREEMENT INCLUDING, BUT
NOT LIMITED TO, THOSE PERTAINING TO YOUR RESPONSIBILITIES, LIABILITIES AND OBLIGATIONS TO RELEASE, HOLD HARMLESS AND INDEMNIFY THE BANK, TO PROVIDE TIMELY NOTICE(S) AND TO BE BOUND BY THE BANK�S LIMITED LIABILITY, DISCLAIMERS OF WARRANTIES AND ITS DISCLOSURES CONCERNING CONSUMER ELECTRONIC FUNDS TRANSFERS, ONLINE SECURITY, ELECTRONIC COMMUNICATIONS, SYSTEM REQUIREMENTS, ACCESS TO SERVICES, GENERAL TERMS AND CONDITIONS, ETC., ALL AS SET FORTH THEREIN, ARE DEEMED INCORPORATED HEREIN FOR ALL PURPOSES AND SHALL APPLY IN ALL RESPECTS TO THE MOBILE REMOTE DEPOSIT CAPTURE SERVICE PROVIDED PURSUANT TO THIS ADDENDUM. Please read it, again, and make a copy for your records.
This Addendum contains supplemental definitions and abbreviations at Section XI.
I. mRDC -- MOBILE REMOTE DEPOSIT CAPTURE SERVICE
The mobile remote deposit capture service ("mRDC Service") is embedded within the Q2mobility application available through Ensenta Corporation, a third-party provider of Q2.
II. Product.
The remote deposit capture product ("Product") is designed to allow you to make deposits to your checking, savings, or money market accounts from your mobile phone by taking a picture of the front and back of the check and delivering the images and associated deposit information to Banesco USA or Banesco USA'ss designated processor. There is currently no charge for the Product; however, Banesco USA reserves the right to charge for this Product with proper notice.
III. Acceptance of these Terms.
Your use of the Product constitutes your acceptance of this Agreement. This Agreement is subject to change from time to time. We will notify you of any material change via e-mail or on our website by providing a link to the revised Agreement. Your continued use of the Product will indicate your acceptance of the revised Agreement. Further, Banesco USA reserves the right, in its sole discretion, to change, modify, add, or remove portions from the Product. Your continued use of the Product will indicate your acceptance of any such changes to the Product
IV. Limitations of Service.
When using the Product, you may experience technical or other difficulties. We cannot assume responsibility for any technical or other difficulties or any resulting damages that you may incur. Product may have qualification requirements, and we reserve the right to change the qualifications at any time without prior notice. We reserve the right to change, suspend or discontinue the Product, in whole or in part, or your use of the Product, in whole or in part, immediately and at any time without prior notice to you.
A. Subscription. By subscribing, using an Electronic Signature, clicking "I Agree," requesting access or using the mRDC Service and providing Login Credentials, you and anyone else you authorize (i.e., an Authorized Person) agree to be bound by this Addendum and the Bank�s Rules. Your acceptance of this Addendum constitutes your Enrollment and registration in the mRDC Service and evidences affirmative consent under the E-Sign Act.
B. Authorization. By enrolling, you authorize and direct the Bank, Q2, and Ensenta Corporation ("Ensenta") and their processing agents to: (1) activate said Service, (2) accept and process your mobile remote deposit capture instructions, and (3) do all things necessary to enable you to access use the Service.
C. Convenience and Accuracy. When using the mRDC Service users can quickly and conveniently deposit paper checks to their checking, money market and savings accounts maintained at the Bank, scanning and electronically capturing each check image, front and back, along with related data (e.g., MICR line data, date, check number, etc.). The images and check data can then be securely transmitted to the Bank for processing and forward collection, through use of either a supported Mobile Device and its camera function or Computer and scanner. Users can also review their check deposit history through the Mobile Application.
The mRDC Service seeks to maximize check image quality. The Service employs clearly worded error or warning messages, allowing self-correction in the process, and immediately notifies Users of check image readability problems, check negotiability issues (e.g., invalid MICR line) or other failures.
D. The Bank as Collecting Agent. In receiving items for deposit or collection the Bank acts only as your collecting agent. The manner in which any item is sent for forward collection, presentment and clearing is determined at the Bank�s sole discretion and in accordance with its Rules. The deposit of any check or other item through mRDC is done at your own risk. Items are credited subject to receipt of actual payment. The Bank shall have the right of charge back on your account for any item(s) on which actual payment is not received and will not be liable for charges, fees or expenses you may incur as consequence of any such charge back.
E. Real Time Deposit Risk Management. Behind the scenes, the mRDC Service and the Q2mobility application utilizes a wide range of check deposit risk factors weighing against each of your mobile check deposit submissions, in an effort to detect and uncover errors, irregularities and indications of possibly fraudulent characteristics that, potentially, could defeat the collection of a check or result in its later return. The Bank will promptly review checks placed in this category. This risk management process benefits not only the Bank, but also protects you, the User.
When the Bank deems it appropriate, as determined in its sole discretion, a check(s) deposit may be rejected not only for issues of poor image quality, but also for questions concerning its negotiability. If rejection of a check is possible, but not certain, it will be sent for back office attention and a quick determination of whether or not the check will be sent for presentment and collection.
F. Joint Owners. If two or more joint owners hold an Account, remote deposit scanning, capture and transmission through the mRDC Service may be made by any one of them, subject to the payee endorsement requirements and that the Account ownership comports with the check or item. You hereby confirm that your joint account holder(s), if any, has/have consented for you to use that Account(s) with the Service. We will end your use of the mRDC Service if any joint account holder notifies us that (i) he or she never consented to your use of the Service, (ii) the joint account can no longer be operated on your instructions alone, or (iii) he or she is withdrawing consent for you to operate the joint account.
G. Ownership & License. You agree that Banesco USA'ss retains all ownership and proprietary rights in the Product, associated content, technology, and website(s). Your use of the Product is subject to and conditioned upon your complete compliance with this Agreement. Without limiting the effect of the foregoing, any breach of this Agreement immediately terminates your right to use the Product. Without limiting the restriction of the foregoing, you may not use the Product (i) in any anti- competitive manner, (ii) for any purpose which would be contrary to Banesco USA'ss business interest, or (iii) to Banesco USA�s actual or potential economic disadvantage in any aspect. You may use the for the services mentioned within in accordance with this Agreement. You may not copy, reproduce, distribute or create derivative works from the content and agree not to reverse engineer or reverse compile any of the technology used to provide the Product.
II. DEPOSIT LIMITS
We reserve the right to impose limits on the amount(s) and/or number of deposits that you transmit using the Product and to modify such limits from time to time.
III. FUNDS AVAILABILITY
Your deposit(s) that are accepted through the mRDC Service will not receive any faster funds availability for cash withdrawals or payments of checks or items payable to others, which continue to be subject to the provisions of Federal Reserve Board Regulation CC and are set forth in the About Your Banesco USA Accounts brochure.
IV. REQUIRED PROCEDURES
When you are using the mRDC Service, you represent that you agree to use and follow the Bank�s Rules and the procedures set forth herein and/or as they may be amended from time to time, including, but not limited to:
Eligible Items.
You shall scan and electronically transmit only "Eligible Items" (as defined at Section VIII) and will NOT scan any check or other item the Bank considers ineligible for mRDC purposes under the Addendum, including, but not limited to, any:
Endorsements.
You must sign and restrictively endorse any check or other item to be submitted through the mRDC Service using the words: "For mobile deposit only", include the signature(s) of all named payee(s) (assuming they are all of the account owners) and as the Bank otherwise directs.
Image Quality.
You must comply with the Bank�s check image quality requirements, as established by the FRB, the FDIC, other regulatory agency or any automated clearing house, as applicable.
Receipt of Items.
The Bank reserves a right to reject any check or other item submitted through the mRDC Service at its sole discretion and without liability to you. The Bank bears no liability for items it does not receive or for images and data that are misdirected, lost or intercepted during transmission. An item image will be deemed received when you obtain a confirmation, but that does not necessarily mean that the transmission was error free, complete or will be considered a deposit and credited to your account.
Presentment.
The manner in which the items are cleared, presented for payment, and collected shall be in Banesco USA'ss sole discretion subject to the Depository Agreement governing your account.
Disposal of Transmitted Items.
You agree to retain the physical original of any check or item transmitted through the mRDC Service for a period of at least 14 calendar days following your receipt of confirmation that the image was received. Thereafter, you must either destroy the original physical check or item that you transmitted as an image, mark it "VOID", or otherwise render it incapable of further transmission, deposit, or presentment. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to Banesco USA as requested to aid in the clearing and collection process, to resolve claims by third parties with respect to any item, or for Banesco USA'ss audit purposes.
Errors.
You must IMMEDIATELY notify the Bank of any known or suspected error(s) or omissions in the transmission, confirmation, receipts, statements, processing and/or posting of any checks or other items that you deposit through the mRDC Service. In no event may such notice be made later than 60 calendar days after the applicable account statement is mailed, sent or otherwise made available to you through the OB Service.
Call Our Client Care Center at 1-888- 228-1597 or 0-800-122-8226 from
Venezuela, or write us at:
Banesco USA
Attn: Client Care Center
9500 NW 41 St
Doral, FL 33178
Hardware and Software.
In order to use the Product, you must obtain and maintain, at your expense, compatible hardware and software as specified by Banesco USA from time to time. See www.BanescoUSA.com for current hardware and software specifications. Banesco USA is not responsible for any third party software you may need to use the Product. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.
V. FEES
There are no Fees associated with the submission of checks for deposit through the mRDC Service, though the Bank reserves the right to do so in the future, upon prior written notice to you. For other service fees and charges, generally, see the Bank�s Maintenance and Service Charges brochure.
VI. ASSUMPTION OF RISK, HOLD HARMLESS AND INDEMNIFICATION
Assumption of Risk
You agree that you shall bear the sole risk and peril of any financial loss or damage you sustain as a result of accessing and/or using the mRDC Service.
Hold Harmless and Indemnity
At your sole cost and expense, you shall defend, hold harmless and indemnify the Bank from and against any and all losses (including losses in excess of the amount of any check or item), damages, liabilities, costs or expenses (including actual third-party out of pocket, reasonable attorneys� fees and expenses) incurred or sustained by the Bank and/or for actions, claims, demands or suits made or brought by any other person or entity, any of the same becoming due, directly or indirectly arising out of, as a result of, in connection with or relating to any check or item or deposit transmission accepted or rejected by the Bank hereunder, under any theory of recovery advanced, including but not limited to breach of contract, breach of warranty, breach of representation or warranty, tort or otherwise, provided the same has not resulted from the Bank�s gross negligence or willful misconduct.
Without limiting the foregoing, you shall also indemnify the Bank and any recipient of a substitute check created from data and image files of any check or item deposited hereunder, any subsequent recipient of such substitute check for any loss or damage incurred or sustained by any recipient of a substitute check if that loss occurred due to the receipt of a substitute check instead of the original Item.
You shall indemnify the Bank for all costs and expenses (including, without limitation, actual third party out of pocket, reasonable attorneys� fees) incurred or sustained by the Bank in the enforcement of this Addendum including, without limitation, enforcement of the Agreement�s release, hold harmless and indemnity provisions. You acknowledge that recoverable damages under the aforesaid provisions shall not be limited to the dollar amount of any Item(s).
VII. USER REPRESENTATIONS AND WARRANTIES
By subscribing hereto, you, on becoming a User, requesting access and when
using the mRDC Service authorize, represent and warrant as follows:
(1) The Bank, Q2, Ensenta and any of their processing agent(s) are
authorized to use, copy, modify, display and distribute any information,
data, materials or other content, both confidential and non-confidential,
that the User provides to such processing agents for the purpose of
providing the Services;
(2) You have the right to authorize and permit the Bank, Q2, Ensenta and/or
their processing agents to access your accounts to effect mobile remote
deposit capture ("mRDC") deposit transmissions or for any other purpose
authorized by the Agreement and Addenda;
(3) By disclosing to and allowing us, such entities and processing agents
to use such information, you are not violating any third-party rights;
(4) The information provided to the Bank, Q2, Ensenta and their processing
agents is and shall continue to be true, current, correct and complete;
(5) The Bank, Q2, Ensenta and their processing agent(s) may rely upon all
data, images or other information provided by the End User or Authorized
person when using the mRDC Service.
(6) Upon each deposit transmission, and for each check or other item in any
deposit, you further represent and warrant to the Bank that:
VIII. USER LIABILITY AND INDEMNIFICATION
You, the User, agree to indemnify, defend and hold Banesco USA, Q2, Ensenta and their processing agents, as well as their subsidiaries, affiliates, partners, officers, directors, employees, consultants and agents harmless from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys� fees) arising from: (1) your use of the mRDC Service, (2) said entities� and persons� good faith reliance upon the User�s representations and warranties, as set forth above (in Section VII), and/or (3) the information, instructions, license and/or authorizations provided to them by you, the which later results in injury or damages to the rights of any person or entity.
IX. LIMITED LIABILITY OF THE BANK AND THIRD-PARTY PROVIDERS
YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE THE PRODUCT INCURRED BY YOU OR ANY THIRD PARTY ARISING FROM OR RELATED TO THE USE OF, INABILITY TO USE, OR THE TERMINATION OF THE USE OF THIS PRODUCT, REGARDLESS OF THE FORM OF ACTION OR CLAIM (WHETHER CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EVEN IF Banesco USA HAS BEEN INFORMED OF THE POSSIBILITY THEREOF.
X. TERMINATION OF MOBILE REMOTE DEPOIT CAPTURE SERVICE
You may terminate this mRDC Services Addendum and cease your participation,
by calling our Client Care Center at 1-888-228-1597 or 0-800-122-8226 from
Venezuela, or you can write us at:
Banesco USA
Attn: Client Care Center
9500 NW 41st ST
Doral Fl, 33178
XI. OTHER TERMS.
You may not assign this Agreement. This Agreement is entered into in Florida and shall be governed by the laws of the State of Florida. A determination that any provision of this Agreement is unenforceable or invalid shall not render any other provision of this Agreement unenforceable or invalid.
XII. DEFINITIONS
In addition to the definitions in the Agreement, the following apply:
1. "Eligible Items" include only "checks", as defined by the Federal Reserve Board Regulation CC (herein, "FRB Reg. CC"), but excluding those described herein (at Section IV) as "Ineligible Items", and which, upon the Bank�s presentment as an IRD for forward collection, will constitute "items" within the meaning of the New York State Uniform Commercial Code ("NY UCC") Articles 3 and 4.