System requirements

Browser requirements

Q2 Co-Pilot supports the same browsers as digital banking, including:

  • Google Chrome on Windows (Current and previous two versions)
  • Google Chrome on Mac OS X (Current and previous two versions)
  • Mozilla Firefox on Windows (Current and previous two versions)
  • Mozilla Firefox on Mac OS X (Current and previous two versions)
  • Microsoft Edge on Windows (Current and previous two versions, starting with 79.0.309)
  • Safari on Mac OS X (Current and previous two versions)

System requirements

In order to use some of the new features in Q2 Co-Pilot, some areas of the Q2platform are required to be a more recent version. This page contains the system specifications for Q2 Co-Pilot to find out which features are available for your financial institution.

System requirements
HQ Version DB version
4.4.0.5400 and later 4.4.0.5399 and earlier  
4.3.0.5019 and later All Q2 Co-Pilot functionality is available. All Q2 Co-Pilot functionality is available, excluding admin enhancements.*
4.3.0.5918 to 4.1.0.3404 All Q2 Co-Pilot functionality is available, but performance issues may be experienced. All Q2 Co-Pilot functionality is available, excluding admin enhancements.* Performance issues may be experienced.
4.1.0.3403 and earlier Q2 Co-Pilot is not available. Q2 Co-Pilot is not available.

*Admin enhancements include:

  • View, add, and delete Secure Access Code (SAC) contacts
  • View unmasked SACs (if configured to be masked)
  • Enable and disable User status

Below is a flowchart to easily find out what features are available based on your FI's system specification.

Flowchart